Messenger the Customer Relationship Channel ! How to Enhance your Customer Relationship with Messenger ?

​​WHITE PAPER

Messenger the Customer Relationship Channel ! How to Enhance your Customer Relationship with Messenger ?

Couverture Livre blanc canal de la relation client

Since the F8 in March 2015 - the annual Facebook Meeting for developers – Messenger for Business is strengthening Facebook’s presence on the Social CRM. As a dedicated mobile app with an exceptional hotline (“M”), Messenger offers a new experience in Customer Relationship by elevating its contact channel service as a priority. The strategy renders a continuous communication flow that revolutionizes Customer Relationship to prompt brands to go beyond the simple process of exchanging messages.

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